Last Updated: 28th, October, 2025

At [ARTIC FIBER] ("Company," "we," "us," or "our"), we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.articfiber.com], use our mobile application, or purchase our products/services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

We reserve the right to update this policy at any time. We will notify you of changes by updating the "Last Updated" date at the top of this page.

1. Scope of This Policy

This policy applies to all users of our Service, including customers, visitors, and job applicants. It covers information collected: Through our website and mobile applications. In email, text, and other electronic messages between you and the Company. When you interact with our advertising on third-party websites. Offline or via phone when you contact customer support.

2. Information We Collect

We collect several types of information from and about users of our Service.

A. Personal DataPersonally identifiable information that you voluntarily provide:

Identity Information: Name, username, date of birth, gender.
Contact Information: Email address, postal address, phone number.
Payment Information: Credit card numbers, billing address, bank account details (processed via secure third-party processors; we do not store full payment data).
Account Credentials: Username, password, security questions.
Profile Information: Preferences, feedback, survey responses, interests.
User Content: Photos, reviews, comments you post publicly.

B. Sensitive Data

We do not intentionally collect sensitive information (e.g., racial origin, political opinions, health information, biometric data). If you provide such data unintentionally (e.g., in a support ticket), we will delete it or anonymize it as soon as reasonably practicable.

C. Technical Data (Automatically Collected)

When you access the Service, our servers automatically log:
Device Information: IP address, browser type, operating system, device identifiers.
Usage Data: Pages viewed, time spent, clickstream data, referral sources.
Location Data: General location (city/country based on IP address). We do not collect precise GPS location without your explicit consent.

D. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:
Authenticate users and remember login sessions.
Analyze traffic and user behavior.
Serve personalized advertisements.
You can control cookies through your browser settings, but disabling them may affect functionality.

3. How We Use Your Information

4. Disclosure of Your Information

We do not sell your personal information. However, we may share data in the following situations:

A. Third-Party Service Providers

We share data with trusted vendors who perform services on our behalf:

Payment Processors: [e.g., Stripe, PayPal] – to process payments securely.

Cloud Hosting: [e.g., AWS, Google Cloud] – to store data.

Email & Marketing: [e.g., Klaviyo, Mailchimp] – to manage communications.

Analytics: [e.g., Google Analytics] – to understand user behavior.

Customer Support: [e.g., Zendesk] – to manage support tickets.

These providers are bound by strict data processing agreements and cannot use your data for their own purposes.

B. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and a prominent notice on our website of any change in ownership.

C. Legal Requirements

We may disclose your information if required to do so by law (e.g., subpoena, court order) or if we believe such action is necessary to:

a) Comply with legal process.

b) Protect the safety of any person.

c) Defend against legal liability.

d) Prevent fraud or security breaches.

D. Affiliates

We may share information with our subsidiaries and affiliates for internal business purposes, consistent with this policy.

E. With Your Consent

We may share information for any other purpose disclosed to you at the time we collect the information, provided you give consent.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
Posting the new policy on this page with an updated "Last Updated" date.

Sending an email to the address associated with your account.

Displaying a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

6. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Company Name: ARTIC FIBER

Data Protection Officer / Privacy Team

Email: service@articfiber.com

Phone: +861371380194

Address: CHINA

For EU/UK Users: You have the right to lodge a complaint with your local data protection authority (e.g., ICO in the UK, CNIL in France). We encourage you to contact us first so we can attempt to resolve your concern.